Privacy cleanup
How to redact emails and phone numbers before sharing examples
Support tickets, screenshots, pasted logs, AI prompts, and public examples often contain contact details that are not needed for the explanation. Redacting them before sharing lowers the chance of exposing someone else's private information.
Mask common details
CleanText Shelf can redact common email addresses and phone numbers in pasted text. It is a helper, not a substitute for manual review.
Open CleanTextChecklist
- Remove or mask emails, phone numbers, names, addresses, order IDs, and account IDs that are not needed.
- Check URLs for tokens, customer IDs, and private query parameters.
- Replace real examples with neutral placeholders when possible.
- Review both the original text and cleaned output before posting.
- Be extra careful with legal, medical, financial, and employment-related examples.
Good placeholder style
Use placeholders that preserve meaning without exposing details, such as [email], [phone], [customer-id], or [private-url].
FAQ
Can automatic redaction miss things? Yes. Pattern-based redaction can miss unusual formats or context-specific identifiers.
Should I redact my own email? If it is public already, maybe not. For examples and prompts, redacting is still a tidy habit.
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